Legal
Refund Policy
Last updated: April 2026
We want customers to be satisfied with their purchase. If an item arrives damaged, incorrect or not as described, please contact us within 14 days of delivery.
Returns
Eligible items should be unused, in original condition and returned with packaging where possible.
Refunds
After receiving and checking the returned item, approved refunds are processed back to the original payment method.
Non-returnable Items
Personalised, used or hygiene-sensitive goods may not be eligible unless defective.
Contact
Email [email protected] with your order number and issue details.