Refund Policy

We want customers to be satisfied with their purchase. If an item arrives damaged, incorrect or not as described, please contact us within 14 days of delivery.

Returns

Eligible items should be unused, in original condition and returned with packaging where possible.

Refunds

After receiving and checking the returned item, approved refunds are processed back to the original payment method.

Non-returnable Items

Personalised, used or hygiene-sensitive goods may not be eligible unless defective.

Contact

Email [email protected] with your order number and issue details.